Storing Your Instrument
The best environment for a guitar is an environment you would be most comfortable in.
Handling Your Instrument
• Even if it is stored in the case, do not drop your instrument. Excessive force may cause whiplash that may crack the neck or headstock of your instrument.
• When bringing out the instrument outside your case, place the case first on the floor before you take out your instrument.
• It is recommended that you carry your instrument at the middle of the neck when you are bringing your instrument outside the case. This will make you spatially aware that may prevent accidental bumps and dings.
• In case you are carrying your guitar using a backpack case, be mindful of vertical clearances such as door openings and ceilings.
• When playing the instrument, be mindful of long necklaces, belt buckles, buttons, or any hard material that may scratch or dent the finish the back of your instrument. • Be mindful of your surroundings to prevent accidental bumps.
• If you are using a strap, make sure that the strap is completely fastened to the strap pins.
• In case you are carrying your case or bag, make sure that the latches are fastened / the zipper is completely zipped.
• In case you need to store accessories in your case with your instrument, make sure that you place it in the compartment areas and pockets. Loose objects may scratch your instrument while in transport.
Always be mindful of your surroundings when carrying your instrument to avoid accidents.
Cleaning Your Instrument
A standard in almost all of our instruments, especially our most exquisite high-end guitars and ukuleles. A Polyurethane Super High Gloss finish gives extra protection and is easier to maintain compared to other finishes. To ensure sound is not compromised by the quality of finish, we spray 4 coats of PU top coat before sanding down to 2 layers to achieve a mirror-like finish after buffing. The final thickness of our PU finish is approximately 4-5mils (0.10mm-0.11mm) which is not too far from a Nitrocellulose High Gloss finish
Wipe your instrument after every use to prevent oil and dirt deposits that may cause stains.
Transporting Your Instrument
Do not leave your instrument in the car to avoid exposing it to extreme temperature.
Flying With Your Instrument
When you are travelling by air with your instrument, extra caution and protection is required to ensure your instrument’s safety. Airlines do not set out to damage your instrument intentionally, but a conveyor system can’t tell an instrument from the other baggages. Airlines may consider a guitar to be too fragile for their handling and may require you to accomplish a waiver which limits or remove their liability.
Even a hard case can’t always protect a guitar from damage caused by mishandling of individuals or commercial carriers. Occasionally, you can bypass the usual baggage handling system by asking to carry your instrument to the boarding area where it will be tagged and hand carried to the airplane. Upon arrival, you can ask the flight attend if it will be possible to retrieve your instrument at the gate rather than collecting it from the conveyor belt. Do take note that not all airlines give you this option.If you wish to handcarry your instrument inside the plane, be advised that there are size restrictions on carry-on luggage. Some flight attendant may allow you to try the overhead bin, but if it will not fit, they might ask you to check in the instrument. Here are some guidelines how to prepare your instrument if you are to check it in:
• Pack your instrument in a hard case that is a perfect fit. Make sure that the instrument is secured tightly in the case by using a soft cotton or foam to secure the gaps. Keeping the instrument tight in the case decreases the possibility of damage due to unnecessary movements while the instrument is in transit. Do keep in mind that no matter how good the hard case is, it may not protect your instrument from careless handling or accidents.
• If available, you can send send your instrument to be checked in to a wrapping service usually available in airports. The plastic cover will protect the hard case and at the same time lessen the effects of sudden changes in humidity.
• Check your instrument as soon as you retrieve your instrument from the baggage area. If you see any signs of damage due to mishandling or accidents, immediately report to the airport personnel.
Loosen the strings a step or two before checking in your instrument to protect the neck from sudden drops and impact.